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Safety Services

Safety

At your Touchstone Energy cooperative, member safety is important to us. Below are some links to important safety information to help keep you and your family safe

  • Power Line Safety
  • Power Lines and Cars
  • Generator Safety

 

Power Line Safety

Accidentally contacting a power line can be dangerous and in some cases, even deadly. Your Touchstone Energy cooperative wants to help our members stay safe around power lines.

Keep a safe distance

Whether you are playing outdoors with your children or working on landscaping projects, keep a safe distance from power lines and other equipment your co-op uses to get electricity to your home.

Always remember to:

  • Stay away from power lines, meters, transformers and electrical boxes.
  • Don’t climb trees near power lines.
  • Never fly kits, remote control airplanes or balloons near power lines.
  • If you get something stuck in a power line, call your Touchstone Energy co-op to get it.
  • Keep a safe distance from overhead power lines when working with ladders or installing objects such as antennas.
  • Never touch or go near a downed power line.
  • Don’t touch anything that may be touching a downed wire, such as a car.
  • Keep children and pets away.

 

Power Line Hazards And Cars

If a power line falls on a car, you should stay inside the vehicle. This is the safest place to stay. Warn people not to touch the car or the line. Call or ask someone to call the local cooperative and emergency services.

The only circumstance in which you should consider leaving a car that is in contact with a downed power line is if the vehicle catches on fire. Open the door. Do not step out of the car. You may receive a shock. Instead, jump free of the car so that your body clears the vehicle before touching the ground. Once you clear the car, shuffle at least 50 feet away, with both feet on the ground.

As in all power line related emergencies, call for help immediately by dialing 911 or call your electric utility company's Service Center/Dispatch Office.

Do not try to help someone else from the car while you are standing on the ground.

 

Electrical Safety and Generators

Preventing Electrocutions Associated with Portable Generators Plugged Into Household Circuits

When power lines are down, residents can restore energy to their homes or other structures by using another power source such as a portable generator. If water has been present anywhere near electrical circuits and electrical equipment, turn off the power at the main breaker or fuse on the service panel. Do not turn the power back on until electrical equipment has been inspected by a qualified electrician.

If it is necessary to use a portable generator, manufacturer recommendations and specifications must be strictly followed. If there are any questions regarding the operation or installation of the portable generator, a qualified electrician should be immediately contacted to assist in installation and start-up activities. The generator should always be positioned outside the structure.

When using gasoline- and diesel-powered portable generators to supply power to a building, switch the main breaker or fuse on the service panel to the "off" position prior to starting the generator. This will prevent power lines from being inadvertently energized by backfeed electrical energy from the generators, and help protect utility line workers or other repair workers or people in neighboring buildings from possible electrocution. If the generator is plugged into a household circuit without turning the main breaker to the “off” position or removing the main fuse, the electrical current could reverse, go back through the circuit to the outside power grid, and energize power lines or electrical systems in other buildings to at or near their original voltage without the knowledge of utility or other workers.

Effects of Backfeed

The problem of backfeed in electrical energy is a potential risk for electrical energy workers. Electrocutions are the fifth leading cause of all reported occupational deaths. Following the safety guidelines below can reduce this risk.

Other Generator Hazards

Generator use is also a major cause of carbon monoxide (CO) poisoning. Generators should only be used in well ventilated areas.

A Message from Scott Peters

A Message from Scott Peters

“Columbia REA provides an essential service to the communities we serve with consistent delivery of electricity,” stated Scott Peters, CEO of the Cooperative. “We are taking measures to ensure that we have the necessary staff available to serve the needs of our members and community.”

Click here for video message

media box report an outage

Outage Center

Call 509-526-4041 to report an outage. Call 911 in case of emergency. Please have your account number ready when you call to report trouble. If you have any information about the cause of the outage, such as a tree or limb on the line or broken pole, etc., please give that information as well. 

Report an Outage
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©2021 Columbia Rural Electric Association. All Rights Reserved.

  • HOME
  • BECOMING A MEMBER
    • New Membership Application
    • New Member Information
    • Member Services
  • YOUR CO-OP
    • About-us
      • Board Of Directors
        • Bylaws
      • Staff Directory
      • Our History
    • Contact Us
      • Request More Information
      • Report an Outage
      • Outage Center
      • Business Hours & Holiday Schedule
    • Employment Opportunities
    • Annual Meeting
      • 2019 Annual Report
    • The Seven Cooperative Principles
    • The Co-op Community
      • More Powerful Together
        • Columbia REA Partners with Local Companies to provide free workplace sanitizer
      • WRECA
      • NRECA
      • Touchstone Energy Cooperatives
      • Important Links
  • ENERGY EFFICIENCY
    • Rebate Offers
    • Together We Save
    • Home Energy Efficiency products
    • Marathon Water Heaters
    • Kill A Watt Meter
    • Energy Efficiency Tips
    • Quick Tips To Save Energy
      • Appliance Wattage
  • SERVICES & BENEFITS
    • Request Service
    • Your Bill
      • Payment Options
      • How To Read Your Bill
      • Payment Drop Box
      • Rates and Information
    • Your Community Benefits
      • Services and Credits
      • Academic Scholarships
      • Jeff Meredith Scholarship Program
      • Supporting Our Youth
        • 2020 Columbia REA Scholarship Recipients
          • Scholarships
      • Grassroots Program
    • COVID-19 Payment Assistance Program
    • Renewable Energy (Net Metering)
    • Rebate Offers
  • SAFETY & EDUCATION
    • Frequently Asked Questions
    • Safety Quiz
    • How Cooperatives Work
    • Important Links
    • Typical Appliance Wattage
  • INTERNET SERVICES