Business Hours & Holiday Schedule
We are available to our members 24 hours a day, 7 days a week. You may reach us during our normal business hours Monday through Thursday, 7:00 a.m. to 5:30 p.m., closed Friday, Saturday and Sunday. After hours, a 24-hour staffed answering service will take a message which will be forwarded to the appropriate department the next business day. Outages or trouble should be reported immediately any time of the day or night. The answering service will forward that information to the Duty Officer (a Columbia REA staff member) on call.
Holiday Schedule closed on the following days: New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving day, the day after Thanksgiving, Christmas Eve day and Christmas day.